Sears Appliance Repair at 4900 Midway Mall, Elyria, Ohio.

In my busy household, being able to do a load of laundry when I want is a part of things running smoothly. Things ground to a halt when my LG Smart Drum Inverter stopped draining. My technician Becky was SUPER great! She arrived on time. She started my service call with an explanation of what she was about to do. She told me she would start with the cheapest fix first, and that was exactly what was wrong with my macine! She didnt make a mess. She was quick about gettigng it done. She offered me great advice to maintain my unit and was freindly to our felines and my 10 year old. I would highly recommend both Sear Repair and especially Becky!!!

Would give 0 stars if able. Arranged an appt to have my dryer fixed. Time frame was 1-5pm & I was told I could get updated time frames on a link in my email. I checked the link this morning & the time frame was 4:45pm-6:45pm. I call to double check the true time frame & was told it was 1-5 but I really should just wait for the tech to call me & he would call 1-2 hours before arriving. I was still unsure of the true appt time & planned to just stay home until someone arrived....From 1-now 6:45. Also had to take a vacation day from work for this. At 4:30 I received a call that the tech was caught up with a leaky washer & would not be at my house at all & I would need to reschedule. As Sears was not reliable to give me a reasonable time frame & cancelled last minute, I did reschedule...but not with them.